The Process - Ordering Your Wood Floor
An initial deposit will confirm your order and allow us to begin processing your custom job. We require a 50% deposit to initiate an order, with the balance due before the ship out date.
If your order is being installed we require 1/3 to start, another 1/3 at delivery, and the balance upon a happy completion.
When you place your order please allow 4-8 weeks to complete a Custom Order. Some Flooring is stocked locally, so your lead time depends on the flooring you select!. We always encourage customers to order as far in advance as possible. When you order a floor from Warren Christopher, we arrange delivery for you. We coordinate a date and time that works best with your schedule. If you live outside California or the United States, we compare rates with several carriers to get you the lowest shipping rate available.
Receiving your New Wood Floor
Your New Wood Floor will arrive in a wooden crate or standard size pallet. You have the option of ordering your wood for Inside Delivery or Curb Side Delivery, if ordered Curb Side you will want to stack it in an area where it will be out of the way, on the opposite side of the room from where the installation will begin, or in an adjacent room. If you are having your new Wood Floor Installed by a Warren Christopher Professional, our team will take care of getting your Floor inside, and in the correct area. The ideal environment for any wood product in your home is a constant temperature and a constant humidity level of 40% to 50%. Please be prepared for some expansion and contraction in wider floor planks. Proper acclimation and installation in certain environments is extremely important! If your home is New Construction, it is very important to have the HVAC installed prior to delivery of Wood Flooring.